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Effective Date: December 4, 2024
 

Welcome to Ivara AI. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, you must not use our services.
 

1. Definitions

  • “Company,” “We,” “Our,” or “Us” refers to Ivara AI.

  • “Client,” “You,” or “Your” refers to the individual or business entity entering into this agreement.

  • “Services” refers to AI-driven solutions, such as appointment setting, customer support, lead capture, and other automation tools provided by Ivara AI.
     

2. Use of Services

  • Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our services.

  • Service Scope: Services provided are tailored based on agreements made with each client. Ivara AI reserves the right to modify, suspend, or terminate any service at its discretion.
     

3. Client Responsibilities

  • Provide accurate, current, and complete information necessary for service delivery.

  • Ensure compliance with all applicable laws, including those related to data privacy, in the use of our services.

  • Refrain from using our services for unlawful purposes, including but not limited to fraud, harassment, or spamming.
     

4. Fees and Payment

  • Payment terms and amounts will be outlined in individual agreements with each client.

  • All fees are non-refundable unless otherwise specified in writing.

  • Late payments may incur interest or service suspension at our discretion.
     

5. Intellectual Property

  • All software, tools, and materials provided by Ivara AI remain our intellectual property unless otherwise agreed in writing.

  • Clients are granted a limited, non-exclusive, and non-transferable license to use the services solely for their internal business operations.
     

6. Confidentiality

  • Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of service delivery.

  • This obligation does not apply to information that is publicly available or required to be disclosed by law.
     

7. Limitation of Liability

  • To the maximum extent permitted by law, Ivara AI shall not be liable for:

    • Indirect, incidental, or consequential damages.

    • Losses resulting from unauthorized access, use, or misuse of services.

  • In no event shall our liability exceed the amount paid for the services during the preceding 12 months.
     

8. Data Privacy

  • By using our services, you agree to our Privacy Policy.

  • You are responsible for ensuring that the collection and processing of data through our services comply with applicable laws in your jurisdiction.
     

9. Termination

  • Either party may terminate this agreement with written notice.

  • Upon termination, all licenses to use our services will immediately cease.

  • Outstanding payments must be settled before termination becomes effective.
     

10. Indemnification

You agree to indemnify and hold Ivara AI harmless against all claims, liabilities, damages, or expenses arising from:

  • Your use of the services.

  • Breach of these terms.

  • Violations of any applicable laws or regulations.
     

11. Governing Law

These Terms and Conditions shall be governed by the laws of [Your Country/State], without regard to its conflict of law provisions.
 

12. Changes to These Terms

Ivara AI reserves the right to update these Terms and Conditions at any time. Significant changes will be communicated through our website or via email.
 

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Terms & Conditions

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